Tida Trading API

Privacy Policy

Last Updated: 1/15/2026

1. Introduction

Tida Trading ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API service and website.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Password (stored as a secure hash)

Usage Information

We automatically collect information about how you use our Service:

  • API request logs (endpoints accessed, timestamps)
  • Bandwidth usage
  • Rate limit information
  • IP addresses (for security and abuse prevention)

Technical Information

We may collect technical information such as:

  • Browser type and version
  • Device information
  • Operating system
  • Referral URLs

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your transactions and manage your account
  • Monitor and enforce rate limits and usage restrictions
  • Detect, prevent, and address technical issues and security threats
  • Send you service-related communications
  • Comply with legal obligations

4. API Keys and Security

Your API keys are critical for accessing our Service:

  • API keys are stored securely using industry-standard encryption
  • You can choose to store keys as plain text (for easy viewing) or securely hashed
  • You are responsible for keeping your API keys confidential
  • We recommend using secure storage for production API keys
  • You can regenerate or revoke API keys at any time

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information

To exercise these rights, please contact us through our support channels.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.